FREQUENTLY ASKED QUESTIONS

Here are some of the most frequently asked questions that we receive.  If you would like to add and ask us a question, we would be delighted to answer it. Simply shoot us an email, give us a call or track us down at one of the markets we attend.


What are the differences between essential and fragrant oils?

Fragrant oils are synthetically produced by chemist in laboratory’s to create scents. There are no therapeutic benefits to fragrant oils. And because of "trade secrete law” manufacturers are not required to disclose the ingredients used in making the synthetic fragrances. Often times this is why those who are very chemically sensitive cannot use products that have fragrant oils in them. Though there are many wonderful smelling fragrant oils, and they are significantly cheaper than essential oils- they offer no therapeutic value to your skin through absorption or inhalation.

Essential Oils are straight from the plant, and are not produced in laboratories. These oils are therapeutic and are highly concentrated extracts from plants, roots, leaves, buds, bark, twigs, rhizomes, heartwood, resin, seed and fruits using distillation or expression. These oils are much more expensive than fragrant oils and limited to fewer scent variations. This is why larger companies will typically use the fragrant over essential oils to retain higher profit margins and greater variety of scents are easily available.

What is Lye, and do you use Lye in your soaps?

Lye is the reaction between sodium carbonate and calcium hydroxide. This is called saponification, which is the mixing of water, lye and fats or oils. When a strong Alkali is mixed with oils it produces soap and glycerin.

Yes our soaps are made with a lye solution- as are all soaps. It is the very ingredient that makes soap- soap. Once the saponification process has taken place the lye is no longer lye, and is no longer dangerous.

Lye by itself is extremely dangerous and can cause serious burns, blindness and permanent scaring. This is why it is very important to take all safety precautions when handling Lye during the soap making process. Also it is important to mention that the type of Lye used for soap making should be 100% Lye or sodium hydroxide, other forms of Lye have added unwanted ingredients for soap making.

What are infused oils?

Infused oils should never be mistaken as essential oils. Infused oils are called a carrier oil that is infused to one or more herbs with an oil like olive oil. After this infusion process, the oil now carries the therapeutic properties of the plant it has been infused with. A common practice to make infused oil is to take your harvested herb and to place in a glass wide mouth jar with lid. Pour some olive oil in the jar 1-2 inches above the harvested herb. Cover the jar tightly and place in a warm sunny location for about 4- 6 weeks and then strain the infused oil out into a dark amber bottle.

What are herbal salves and how are they to be used?

Herbal salves are a combination herbal oils and beeswax. The beeswax helps thicken the salve, making it more spreadable. This allows for the medicinal action of the herbs to have greater effect and increases the time it last on your skin. To use herbal salve you simply apply topically onto your skin.

Are your soaps considered Vegan friendly?

Our goat milk soaps are not considered Vegan friendly. Even though we do not use any animal tallow and do use lots of organic and natural ingredients- goat milk is still considered an animal bi-product. By Vegan standards a product must not have any animal bi-products in it. However because we have been asked several times if are soaps are Vegan friendly we just began making Vegan soap bars that do not have the added goat milk and they will be available this Spring.

Why do you use goat milk in you soaps?

There are many reasons why we chose to use goat milk. First let us mention that we are not using powdered goat milk but fresh goat milk from our local farm. The goat milk offers many benefits to your skin such as, compatibility to the skins natural PH, moisturizing abilities, anti- aging properties, and loaded with vitamins (D,B6, C & E). Here is a helpful link to an article we posted a while back on the Top Ten Benefits of Goats Milk Soap. We find goat milk soaps to be very mild and can be used by almost all skin types.

How are Pure-N-Simple Soaps different from commercial soaps?

Pure-N-Simple Soaps are handmade with all-natural ingredients, carefully selected for their skin-loving properties. They are free from harsh chemicals, synthetic fragrances, and additives commonly found in commercial soaps. Our soaps are crafted in small batches to ensure quality and offer a gentle and nourishing cleansing experience.

Are Pure-N-Simple Soaps suitable for sensitive skin?

Yes! Pure-N-Simple Soaps are ideal for sensitive skin. Our all-natural formulations, free from artificial irritants, are gentle and soothing. However, we always recommend doing a patch test if you have specific sensitivities or allergies to certain ingredients.

Do Pure-N-Simple Soaps contain artificial fragrances?

No, Pure-N-Simple Soaps are scented with natural essential oils, which not only provide delightful aromas but also offer additional skincare benefits. These essential oils are derived from plants, ensuring a pure and natural fragrance experience.

Can I use Pure-N-Simple Soaps on my face?

Yes, many of our customers use Pure-N-Simple Soaps on their face with great results. However, everyone's skin is unique, so we recommend trying a sample or starting with our gentle facial soaps specifically formulated for facial care.

How long do Pure-N-Simple Soaps last?

The longevity of our soaps depends on various factors such as usage, storage, and size. As a general guide, our full-size bars typically last between 3 to 4 weeks with regular use. To extend their lifespan, keep the soap in a well-drained soap dish away from standing water.

Do you offer international shipping?

No, we unfortunately only offer domestic shipping at this time.

Are Pure-N-Simple Soaps cruelty-free?

Absolutely! We are committed to being cruelty-free and do not test our products on animals. 

Are your packaging materials environmentally friendly?

Yes, we strive to be environmentally conscious. Our packaging materials are chosen with sustainability in mind. We use recyclable and biodegradable materials whenever possible, ensuring minimal impact on the environment.

How can I contact Pure-N-Simple Soap's customer support?

You can reach out to our friendly customer support team by visiting our Contact page. We are here to assist you with any questions, concerns, or inquiries you may have.